Terms of Sale

These Terms of Sale govern the purchase and use of digital products offered by SAYAS Japanese, located in Spain, through the website https://www.sayasjapanese.com/ ("Site"). By purchasing from our Site, you ("Customer", "you") agree to the following terms and conditions.


1. Product Information

SAYAS Japanese provides online Japanese language video courses. Each course is described in detail on its respective product page, including previews or sample lessons where applicable. By placing an order, you acknowledge that you have reviewed the course description and understand what is included.



2. Pricing and Payment

All prices are listed in the currency specified on the Site and are inclusive of any applicable taxes unless otherwise stated. Payment is required in full at the time of purchase. Payments are processed securely via trusted third-party providers such as Stripe or PayPal. By completing a purchase, you agree to the terms and conditions of those payment processors.



3. Delivery of Digital Content

Upon successful payment, access to the purchased digital course will be provided immediately via email or through your user account on the Site. If you experience any access issues, please contact us at the support email provided below.



4. Refund Policy

All sales are final. Due to the nature of digital content, SAYAS Japanese does not offer refunds once access to the course materials has been provided.
This policy is clearly stated prior to purchase and applies to all digital products available on the Site.



5. EU Right of Withdrawal

Under EU consumer protection law, you may have the right to withdraw from a digital content purchase within 14 days. However, this right is waived when:

  • You are provided with immediate access to the digital content, and

  • You give your explicit consent to waive the withdrawal right before completing the purchase.

By purchasing from SAYAS Japanese, you acknowledge and agree to both conditions, thereby waiving your right of withdrawal in accordance with Article 16(m) of EU Directive 2011/83/EU.

This consent is recorded as part of the checkout process and is required for completion of your order.



6. Intellectual Property

All content provided by SAYAS Japanese is protected by intellectual property laws. You are granted a non-transferable, non-exclusive, personal license to access and view the purchased course materials. You may not copy, share, distribute, reproduce, or resell any content without prior written permission.



7. Customer Support

For assistance with accessing your course or resolving technical issues, please contact:
Email: saya021340@gmail.com
We aim to respond within 2 to 3 business days.



8. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Spain and applicable European Union consumer protection laws. Any disputes shall be subject to the exclusive jurisdiction of the Spanish courts, unless otherwise required by consumer law in the Customer’s country of residence.



9. Changes to These Terms

We reserve the right to update or revise these Terms of Sale at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review the terms before each purchase.